Privacy Policy

Welcome to the Kluge Klaviaturen website. We take data privacy very seriously. Below we would like to inform you about how we process your data. We therefore ask you to carefully read the following privacy information.

1. Name and contact details of the controller and the company's data protection officer

Kluge Klaviaturen GmbH
Michael Heinrich
Alte Pulvermühle 20
42855 Remscheid
Telephone +49 (0)2191-69028-0

2. Collection and storage of personal data and the nature and purpose of their use

a) When visiting the website When you visit our website, the browser used on your device automatically sends information to our website's server. This information is temporarily stored in a so-called log file. The following information will be collected without your intervention and stored until automated deletion:

  • IP address of the computer making the request,
  • Date and time of access,
  • Name and URL of the retrieved file,
  • Website from which access is requested (referrer URL),
  • Browser used and, if necessary, the operating system of your computer and the name of your access provider.

The data mentioned above are processed by us for the following purposes:

  • Ensuring a smooth connection to the website,
  • Ensuring comfortable use of our website,
  • Evaluation of system security and stability, and
  • for other administrative purposes.

The legal basis for data processing is Article 6 (1) number 1 lit. f GDPR. Our legitimate interests for the purposes of data collection are listed above. In no case will we use the collected data for the purpose of drawing conclusions about your person.

In addition, we use cookies and analytics services when you visit our website. Further details can be found under Points 4 and 5 of this privacy policy.

3. Disclosure of data

Transfer of your personal data to third parties for purposes other than those listed below does not take place. We only share your personal information with third parties if:

  • You have expressly given your consent per Article 6 (1) number 1 lit. a GDPR,
  • Disclosure under Article 6 (1) number 1 lit. f GDPR is necessary for the assertion, exercise or defence of legal claims and there is no reason to believe that you have an overriding legitimate grounds for the non-disclosure of your data,
  • In the event that disclosure per Article 6 (1) number 1 lit. c GDPR is a legal obligation, and
  • This permitted by law and is required per Article 6 (1) number 1 lit. b GDPR for handling our contractual relationship with you.

4. Cookies

We use cookies on our website. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not harm your device and do not contain viruses, Trojans or other malicious software.

Information arising in connection with the specific device used is stored in the cookie. However, this does not mean that we are immediately aware of your identity.

On the one hand, the use of cookies serves to make the use of our website more pleasant for you. For example, we use so-called session cookies to determine whether you have already visited individual pages on our website. These are automatically deleted when you leave our website.

In addition, to improve usability, we also use temporary cookies that are stored on your device for a specified period of time. If you visit our website again to take advantage of our services, it will automatically recognise that you have previously visited our site and what inputs and settings you made, so you do not have to re-enter them.

On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimising our website (see Point 5). These cookies allow us to automatically recognise that you had also visited our website on a previous occasion. These cookies are automatically deleted after a defined time.

The data processed by the cookies are required for the purposes mentioned above to protect our legitimate interests, as well as those of third parties, per Article 6 (1) number 1 lit. f GDPR.

Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer, or that an alert appears before a new cookie is created. However, disabling cookies completely may mean that you cannot use all features of our website.

5. Data subjects' rights

You have the right to:

  • request information, in accordance with Article 15 GDPR, about personal data about you processed by us. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, deletion, limitation of processing or to object, the existence of a right of appeal, the origin of your data if not collected by us, as well as the existence of an automated decision-making process, including profiling and, where appropriate, information on their details;
  • pursuant to Article 16 GDPR, demand the immediate correction (of incomplete data) or completion of personal data stored by us;
  • demand, in accordance with Article 17 GDPR, the deletion of your personal data stored by us, except where processing is required for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims;
  • demand, in accordance with Article 18 GDPR, the restriction of the processing of your personal data, as far as the accuracy of the data is disputed by you; or as far as the processing is unlawful, but you reject their deletion and we no longer need the data but you require them to assert, exercise or defend legal claims; or as far as you have objected to data processing per Article 21 GDPR;
  • receive, per Article 20 GDPR, the personal data which you have provided us within a structured, common and machine-read format; or to demand their transmission to another data controller;
  • per Article 7 Paragraph 3 GDPR, you may revoke your consent at any time. This will mean that we will no longer be able to carry out the data processing for which said consent was given;
  • to complain to a supervisory authority per Article 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or work, or of our office.

6. Right to object

If your personal data are processed based on legitimate interests in accordance with Article 6 (1) number 1 lit. f GDPR, you have the right to file an objection against the processing of your personal data in accordance with Article 21 GDPR, provided that there are reasons for this resulting from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right of objection, which is implemented by us without you being required to specify any particular situation.

If you would like to exercise your right of revocation or objection, please send an email to

7. Data security

We use the popular SSL (Secure Socket Layer) method for site visits, in conjunction with the highest level of encryption supported by your browser. Typically, this is 256-bit encryption. If your browser does not support 256-bit encryption, we will use 128-bit v3 technology instead. Whether a single page of our website is encrypted is shown via a key or lock icon in the lower status bar of your browser.

We also take appropriate technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or total loss, destruction or unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.

8. Up-to-dateness of and changes to this privacy policy

This privacy policy is currently valid as of May 2018.

As a result of the further development of our website and its services or due to changed legal or official requirements, it may be necessary to change this privacy policy. The current privacy policy can be viewed on and printed from our website at any time.